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SMC4 Wins "IBM Smarter Commerce Service Award"

Our IBM FileNet social media and email application SMC4 won the 'IBM Smarter Commerce Service Award' of the year yesterday,  recognising the Security First Insurance implementation.

This video was created by the President of Security First, articulating the

problem and solution   http://www.smcapture.com/securityfirst.php

The issue:  How to capture and control Facebook, Twitter, and other Social Media communications, enabling fast and compliant responses to customers.

The solution:  IBM FileNet, IBM Content Analytics, IBM Records Manager and Advance Case Manager are connected by the SMC4 Social Media gateway,  to capture and ensure compliance of all social media and email communications.

SocialView is now SMC4

SocialView, our premiere social media compliance software, has changed its name to SMC4.  

SMC4 enables companies to capture social media communication to respond to customer needs, ensuring two way real time communication regarding all business needs.

SMC4 has comprehensive workflow, ensuring inward and outward social media communication follow the same processes as emails, faxes and incoming post requests. SMC4 ensures all social media communication remains compliant with company and government regulatory requirements, as well as controlling security requirements and corporate policy mandates.

InfoMedia Partners with Integritie

InfoMedia is now partnering with Integritie to deliver their best-of-breed ECM solutions to the North American marketplace.

InfoMedia partners with Red Hat

InfoMedia Systems Group has joined the Red Hat partnership program.  InfoMedia looks forward to delivering our solutions on the Red Hat platform.

PSQA Joins InfoMedia

Performance SQA Corporation, a leading systems integrator in the ECM and collaboration spaces, is now part of InfoMedia Systems Group.

Monthly Poll

How important is content analytics to your content management implementation?

Very Important - 80%
Important - 20%
Not Very Important - 0%
Not Important - 0%

Total votes: 5
The voting for this poll has ended on: 30 Jun 2015 - 00:00
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